Service

Your reliable Service Department for Iowa, Minnesota, Nebraska, North Dakota, and South Dakota!

Midwest Special Instruments is proud to introduce you to the best Service Team in the country! Matt Warburton operates out of the Omaha office. Tom Fuerstenberg, Jason McKenna, Chris Oleson, Leo Boguslawski, Bryant Baker, Jim Malaske, Jacob Williams and Jake Gittus operate out of the Savage office.

These are the items that we Calibrate, Certify and/or Repair:

Repair Request Form:


Certifications​

Midwest Special Instruments Corp. is a member of NASED, the National Association of Special Equipment Distributors. NASED is the only national group dedicated to maintaining the highest level of standards for your hearing testing equipment.

​NASED, and its member companies are in business to keep your equipment calibrated to those standards that your work settings require. With NASED, you meet your compliance requirements for calibration.

Our Repair Team

Service Manager:​

Tom Fuerstenberg
Direct: 952-230-6363
Fax: 952-808-0323
Cell:  612-708-0541
​Email: [email protected]

Occupational Health Sales & Service Technician​

Jason McKenna
Direct: 952-230-6365
Fax: 952-808-0323
Cell:  952-200-5090
Email: [email protected]

Service Manager​

Chris Oleson
Direct: 952-230-6360 
Fax: 952-808-0323
Cell:  612-532-2455
Email: [email protected]

Service Technician​

Leo Boguslawski
Direct: 952-230-6359
Fax: 952-808-0323
Cell: 952-693-8342
Email: [email protected]

Service Technician​

Bryant Baker
Direct: 952-230-6362
Fax: 952-808-0323
Cell: 952-300-0014
​Email: [email protected]

Service Technician​

Jacob Williams
Direct: 952-230-6355
Fax: 952-808-0323
Cell: 952-381-5482
Email: [email protected]

Service Technician​

Matt Warburton
Direct: 402-572-7866 x6378
Fax: 952-808-0323
Cell: 402-203-2239
​Email: [email protected]

Service Technician​

Jim Malaske
Direct: 952-230-6366
Fax: 952-808-0323
Cell: 952-999-0038
Email: [email protected]

Service Technician​

Jake Gittus
Direct: 952-230-6358
Fax: 952-808-0323
Cell: 952-207-4783
Email: [email protected]

Get In Touch

Need help finding a product or run into an issue on our site? Contact us directly at (800) 328-6709 or send us a message!

Send A Message

Contact Info

Our Offices

Minneapolis: 12302 Princeton Avenue Savage, MN 55378
Omaha: 3611 South 149th Street Omaha, NE 68144

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Open Office Hours

M-F: 8am - 5pm
S-S: Closed

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Contact Us

Minneapolis Offices:
(800) 328-6709 or (952) 808-0320
Omaha Offices:
(800) 899-7866 or (402) 572-7866

COVID-19 Update

We are monitoring the situation and development of the coronavirus outbreak closely. Currently this means that Midwest Special Instruments has setup procedures for operating our business and at the same time minimizing infection and spreading of the coronavirus. MSI’s guidance to team members is aligned with the guidance of local and national health authorities; in some cases, we are even more cautious. We constantly update our policy to reflect any changes in guidance from authorities.

Our first priority is everyone’s health. We are doing our best to ensure our service is maintained as much as possible given the circumstances. We are taking all possible actions to ensure reliable service and deliveries. As of now, there is no slowdown in order fulfilment or device repair and calibration services.

We greatly appreciate your loyalty to Midwest Special Instruments. We are keenly aware that this outbreak affects not only your business with MSI but your daily life and that of your family, customers and staff.  Please stay safe and know that our thoughts are with you during this difficult time.