Service

Your reliable Service Department for Iowa, Minnesota, Nebraska, North Dakota, and South Dakota!

Midwest Special Instruments is proud to introduce you to the best Service Team in the country! Matt Warburton operates out of the Omaha office. Tom Fuerstenberg, Jason McKenna, Chris Oleson, Leo Boguslawski, Bryant Baker, Jim Malaske, Jacob Williams and Jake Gittus operate out of the Savage office.

These are the items that we Calibrate, Certify and/or Repair:

Repair Request Form:


    certified stamp

    Certifications​

    Midwest Special Instruments Corp. is a member of NASED, the National Association of Special Equipment Distributors. NASED is the only national group dedicated to maintaining the highest level of standards for your hearing testing equipment.

    ​NASED, and its member companies are in business to keep your equipment calibrated to those standards that your work settings require. With NASED, you meet your compliance requirements for calibration.

    Our Repair Team

    Tom Fuerstenberg

    Service Manager:​

    Tom Fuerstenberg
    Direct: 952-230-6363
    Fax: 952-808-0323
    Cell:  612-708-0541
    ​Email: [email protected]

    Jason McKenna 2

    Occupational Health Sales & Service Technician​

    Jason McKenna
    Direct: 952-230-6365
    Fax: 952-808-0323
    Cell:  952-200-5090
    Email: [email protected]

    Chris Oleson

    Service Manager​

    Chris Oleson
    Direct: 952-230-6360 
    Fax: 952-808-0323
    Cell:  612-532-2455
    Email: [email protected]

    Leo Boguslawski

    Service Technician​

    Leo Boguslawski
    Direct: 952-230-6359
    Fax: 952-808-0323
    Cell: 952-693-8342
    Email: [email protected]

    Bryant Baker

    Service Technician​

    Bryant Baker
    Direct: 952-230-6362
    Fax: 952-808-0323
    Cell: 952-300-0014
    ​Email: [email protected]

    Jake Williams

    Service Technician​

    Jacob Williams
    Direct: 952-230-6355
    Fax: 952-808-0323
    Cell: 952-381-5482
    Email: [email protected]

    Matt Warburton

    Service Technician​

    Matt Warburton
    Direct: 402-572-7866 x6378
    Fax: 952-808-0323
    Cell: 402-203-2239
    ​Email: [email protected]

    Jim Malaske

    Service Technician​

    Jim Malaske
    Direct: 952-230-6366
    Fax: 952-808-0323
    Cell: 952-999-0038
    Email: [email protected]

    Jake Gittus 1

    Service Technician​

    Jake Gittus
    Direct: 952-230-6358
    Fax: 952-808-0323
    Cell: 952-207-4783
    Email: [email protected]

    Get In Touch

    Need help finding a product or run into an issue on our site? Contact us directly at (800) 328-6709 or send us a message!

    Send A Message

    Contact Info

    Our Offices

    Minneapolis: 12302 Princeton Avenue Savage, MN 55378
    Omaha: 3611 South 149th Street Omaha, NE 68144

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    Open Office Hours

    M-F: 8am - 5pm
    S-S: Closed

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    Contact Us

    Minneapolis Offices:
    (800) 328-6709 or (952) 808-0320
    Omaha Offices:
    (800) 899-7866 or (402) 572-7866

    COVID-19 Update

    We are monitoring the situation and development of the coronavirus outbreak closely. Currently this means that Midwest Special Instruments has setup procedures for operating our business and at the same time minimizing infection and spreading of the coronavirus. MSI’s guidance to team members is aligned with the guidance of local and national health authorities; in some cases, we are even more cautious. We constantly update our policy to reflect any changes in guidance from authorities.

    Our first priority is everyone’s health. We are doing our best to ensure our service is maintained as much as possible given the circumstances. We are taking all possible actions to ensure reliable service and deliveries. As of now, there is no slowdown in order fulfilment or device repair and calibration services.

    We greatly appreciate your loyalty to Midwest Special Instruments. We are keenly aware that this outbreak affects not only your business with MSI but your daily life and that of your family, customers and staff.  Please stay safe and know that our thoughts are with you during this difficult time.